At Gyula, we aim to provide fresh and high-quality fruits and vegetables. Customer satisfaction is our priority.

1. Fresh Product Policy

Due to the nature of fresh produce, returns are limited once delivery is completed.

2. Refund Eligibility

Refunds are only applicable if:

• Wrong product delivered
• Damaged or spoiled items on arrival
• Missing items in order

3. Refund Process

To request a refund, contact our support team within 24 hours of delivery with proof (image/video).

4. Processing Time

Approved refunds will be processed within 5–7 working days.

5. Non-Refundable Items

Perishable items like fresh fruits and vegetables are non-refundable unless damaged or incorrect.

6. Contact

Email: support@gyula.com